Terms & Condition
Terms & Conditions | ElegaNail
Welcome to ElegaNail. By accessing our website, purchasing our products, or using our services, you agree to be bound by these Terms & Conditions. Please read them carefully before engaging with our platform.
1. Acceptance of Terms
Your use of ElegaNail’s website, products, and services constitutes your acceptance of these Terms & Conditions, as well as our Privacy Policy. If you do not agree, please do not use our website or make purchases.
2. Orders & Purchases
- Order Placement: When you place an order on our website, you submit an offer to purchase our products. We reserve the right to accept or decline your order (e.g., due to stock shortages, pricing errors, or suspected fraud).
- Order Confirmation: A valid order is confirmed once you receive an email notification from us with your order details. This email serves as your receipt.
- Pricing: All product prices are listed in [Currency, e.g., USD/EUR] and are subject to change without notice. We are not liable for pricing errors; if an error occurs, we may cancel the order and refund any payment received.
3. Payment Policy
- Payment Methods: We accept major credit cards (Visa, Mastercard), PayPal as indicated on our website.
- Payment Security: All payments are processed through third-party payment providers with industry-standard encryption. ElegaNail does not store your full payment details.
- Payment Obligations: By submitting payment, you confirm that you are authorized to use the payment method provided. Non-payment may result in order cancellation.
4. Shipping & Delivery
- Shipping Times: We aim to ship orders within 7-14 business days of confirmation. Delivery times vary by destination (e.g., 7-10 days for domestic, 10-14 days for international) and are subject to carrier delays beyond our control.
- Shipping Costs: Shipping fees are calculated at checkout based on destination and order weight. Free shipping promotions apply as specified on our website.
- Risk of Loss: Title and risk of loss for products pass to you upon delivery. We are not liable for lost, stolen, or damaged packages after delivery confirmation.
5. Returns & Refunds
- Eligibility: To qualify for a return, products must be unused, in original packaging, and returned within 10 days of delivery. Custom or personalized orders are non-refundable unless defective.
- Defective Products: If your ElegaNail press-on nails arrive damaged or defective, contact us within 7 days with photos of the issue. We will offer a replacement or full refund at our discretion.
- Refund Process: Approved refunds will be processed to your original payment method within 10 business days. Shipping costs are non-refundable unless the return is due to our error.
6. Intellectual Property
- All content on ElegaNail’s website (including images, designs, logos, text, and product photos) is owned by ElegaNail or our licensors and protected by intellectual property laws. You may not copy, reproduce, or distribute this content without written permission.
- Our press-on nail designs are proprietary to ElegaNail. Resale or commercial use of our products without authorization is prohibited.
7. Limitation of Liability
- ElegaNail is not liable for indirect, incidental, or consequential damages arising from your use of our products or website (e.g., inconvenience, loss of use, or styling errors due to improper application).
- We strive for accurate product descriptions, but minor variations in color or design (due to handcrafting) do not constitute defects.
8. Modifications to Terms
We may update these Terms & Conditions periodically. Changes will be posted on this page with the updated date. Your continued use of our website or services after changes take effect constitutes acceptance of the new terms.
9. Governing Law
These Terms & Conditions are governed by the laws of Hong Kong Special Administrative Region, China. Any disputes arising from these terms will be resolved in the courts of Hong Kong.
10. Contact Us
For questions about these Terms & Conditions, contact us at:
📧 Email: zhangjp525@gmail.com
📞 Phone: +86 18668067631
📞 Phone: +86 18668067631
🏠Company: Wezo Tech Limited
📍 Address: UNIT E01, 10/F, WONG KING IND BUILDING, 2-4, TAI YAU STREET, SAN PO KONG, HONG KONG.
📍 Address: UNIT E01, 10/F, WONG KING IND BUILDING, 2-4, TAI YAU STREET, SAN PO KONG, HONG KONG.